Being the de facto computer support person for most of my family and friends, I am always on the lookout for tools that will make it easier. I especially look for low cost and no cost tools.
UltraVNC is a great free software tool that allows you to remotely control a computer. Unlike other VNC flavors, it offers an encrypted data channel in its freeware version. Other VNC variants make you pay for encryption.
UltraVNC also has a tool called UltraVNC SC (SingleClick) that allows you to create a single executable file that you can give to a remote user. When the user runs the program, it connects up to your computer, where you have the VNCviewer running in listen mode, and initiates a remote control session with you as the host. Since the remote user initiates the contact, the traffic passes easily through most firewalls - usually, it takes some setup to get server (or listening) programs to work well with firewalls.
I created an UltraVNC SC program to connect to my home router (which I set up on a free dynamic DNS service) and now my in-laws can double-click this program and allow me to work on their computer from afar. It's even workable over dialup (on one side).
Tuesday, May 30, 2006
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